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What to do when your Point-of-Sale goes down.

Posted by Colleen Howley on Jun 30, 2015 5:00:00 PM
 
Remembering one year when I worked in retail management and our Point-of-Sale went out during the holidays makes  me shudder.
 
We resorted to writing paper receipts and taking credit card information by hand. We recovered, but not without some grumpy customers and lost sales. Tip: Ensure that your sales team is familiar with a manual process.
 
Think what a shock it was to Starbucks when they had to close their stores due to system wide outages.
This really impacts the customer experience and sales.
 
 
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Topics: IT Service, Retail, POS, Holiday

Valuable Characteristics that Dad Taught Me

Posted by Emilee Schopp on Jun 19, 2015 5:53:00 PM

This blog is dedicated to Dad's everywhere.

We asked our team, "What characteristics did your Dad ins till in  you?"
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Topics: Career, Holiday, Dad's, Inspirational

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