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Post NRF 2016 Buzz

Posted by Emilee Schopp on Feb 24, 2016 2:00:00 PM

Following the 2016 NRF Big Show our team collaborated on some of the new ideas and exciting solutions seen at this year's show.
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Topics: EMV, Retail, #NRF2016

Getting to Know Marathon Deployment

Posted by Emilee Schopp on Nov 10, 2015 1:41:03 PM

In preparation for the 2016 NRF BIG Show we asked Alan Wentzell our Client Service Delivery Manager to share about his background, interests and what to expect from the show.

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Topics: IT Service, Retail, Events/Associations

What to do when your Point-of-Sale goes down.

Posted by Colleen Howley on Jun 30, 2015 5:00:00 PM
 
Remembering one year when I worked in retail management and our Point-of-Sale went out during the holidays makes  me shudder.
 
We resorted to writing paper receipts and taking credit card information by hand. We recovered, but not without some grumpy customers and lost sales. Tip: Ensure that your sales team is familiar with a manual process.
 
Think what a shock it was to Starbucks when they had to close their stores due to system wide outages.
This really impacts the customer experience and sales.
 
 
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Topics: IT Service, Retail, POS, Holiday

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